Privacy Policy

CleanNestPro operates under Generation Beta Digital Ltd, a company registered in the United Kingdom.

Registered office: 3rd Floor, 86–90 Paul Street, London EC2A 4NE, United Kingdom

Company Number: 16274319

ICO Registration Number: ZB883806

For the purposes of applicable data protection law, Generation Beta Digital Ltd is the data controller for personal data collected through this website, unless stated otherwise.

We may collect personal information that you provide directly to us, including:

• Full name
• Email address
• Phone number
• Preferred language
• Property location and quote request details
• Access details, notes, and service preferences
• Any information submitted through our quote or application forms

We may also collect limited technical information such as IP address, browser type, device data, and basic website usage data through cookies or analytics tools.

We may use your information to:

• Respond to quote requests and service enquiries
• Communicate with you regarding requested services
• Coordinate bookings and service arrangements
• Review partner or cleaner applications
• Provide customer support
• Improve our website, communications, and service process
• Maintain records for operational, legal, and compliance purposes

Depending on the circumstances, we rely on one or more of the following legal bases:

• Consent — for example where you voluntarily submit a quote request, form, or enquiry
• Legitimate interests — such as operating, improving, and managing our service and communications
• Contractual necessity — where processing is required to take steps at your request or help arrange a requested service
• Legal obligation — where we are required to retain or disclose data under applicable law

CleanNestPro coordinates enquiries, quote handling, communication standards, and parts of the booking process.

In some cases, the actual cleaning service may be carried out by a selected independent local provider or local company in Antalya.

Where necessary to review or help arrange a requested service, we may share relevant information with selected service partners, such as your name, location, property details, access notes, and requested service information.

We do not sell your personal data to third parties.

We may use trusted third-party service providers to support our operations, including website hosting, communications, analytics, and payment processing.

Examples may include:

• Email and transactional email providers
• Website hosting and infrastructure providers
• Analytics or performance monitoring tools
• Payment providers such as Stripe

These providers process data on our behalf where necessary and are expected to handle personal data in accordance with appropriate security and privacy standards.

Where payment is requested, payment details may be processed by third-party payment providers such as Stripe.

We do not store full card details on our website or servers.

Payment providers handle payment data under their own privacy and security frameworks.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to enquiries and quote requests
• Managing service coordination or follow-up
• Maintaining business and compliance records
• Resolving disputes or legal issues

Retention periods may vary depending on the nature of the enquiry, service status, legal obligations, and operational needs.

Some of the third-party services we use may process data outside the United Kingdom or European Economic Area.

Where relevant, we aim to use service providers that apply appropriate safeguards for international data transfers in accordance with applicable data protection law.

This website may use cookies, analytics tools, and similar technologies to understand website usage, improve performance, and support the user experience.

These tools may collect limited technical or behavioural information such as page visits, browser type, and device information.

Depending on your jurisdiction, you may have rights in relation to your personal data, including the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details made available on this website.